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By Roger Yards Business phone systems are vital for every kind of business whether big or small because communication is a core part for every operation in a business. Clear communication in every aspect allows for a business to address the needs and demands of employees and customers. This equates to a good and possibly faster return of investment. If you're intending to get a business phone system for your company consider the most common types in the market: Most companies use PABX. Should I use this also? Private Automatic Branch Exchange, aka PABX, or sometimes PBX is the phone system used to establish the connections of internal telephone lines in the organisation. Recent years have seen an increase in the adoption of the PABX as a primary phone system because it provides efficient communication within the company. It incorporates not only telephone lines but other communication devices used like fax machines and modems making communication easier and cost-effective. It...

By Stephanie Elman Good communication is critical for small businesses that want to stay competitive in today's fast-paced world. Even if a company has an official website, some customers prefer to call and talk to someone in order to get the information they need. Small business phone systems play an important role in maintaining the link between quality customer service and customer satisfaction. Another important factor that can make or break a company is image. A positive image can increase sales, boost employee morale, and send a company down the road to success. Convenient communication channels are part of that image, which is why many businesses provide a free business phone number for customers to use. A toll-free number gives customers peace of mind, knowing they can call from anywhere and at any time to get their problems solved. When purchasing a calling plan for your office communication system, what should you look for? With so many options and features availabl...

By Steven Kraatz As more and more technologies are developed revolving around business phone systems, basic handheld phones are threatened to be abolished and replied with new IP phones. Big technology firms like Cisco and Microsoft are definitely banking to increase revenues on communication systems which have been accessible in the market for a long time. Most of the big companies have changed their business phone systems to VOIP telephone systems. Some companies think that using this technology bridges telecommunications and IT. Some of the features like call recording and automatic call distribution help businesses to be more efficient. It also lets them have more mobile employees, make tracking their locations easy and reduce costs on maintaining landlines. Expert says that choices for office communication tools-from your regular hand held phones up to internet based software's like Skype-have come with challenges. The users' attention tends to be divided, causing le...

By Chavella Kelly Small businesses need to put a competitive face when it comes to reaching out to their partners, suppliers and in particular, customers. Companies can gain leverage from small business phone systems in order to find sound solutions in communications. Phone calls through the Internet VoIP, one of the handy communication tools brought in by the Internet age, allows people to engage in phone calls through the use of Internet technologies, as the name actually stands for Voice Over Internet Protocol. Unlike the traditional phone system that uses circuit switching, VoIP breaks down the voice traffic through tiny packets of data and sends it through a one-way connection. The process is less expensive, and the results are faster and quicker through digitized communication channels. Advantages of VoIP Small business phone systems also lists down the many advantages companies can get from cheap long distance phone service. Employees located in different locations in th...

By Chavella Kelly The reason why most companies shift to using a VoIP business phone system is the fact that it can give them significant savings. If the company makes a lot of long distance phone calls to suppliers, customers, or even branches, it is a prudent decision to invest in this kind of system. This is especially true for companies who have regional branches abroad or specialize in cross-country transactions. But do you know the factors to consider when you are choosing a system? Read on to learn more about a crucial business tool that can save you a lot of money. Align It with Your Goals: First of all, in choosing a business phone system, make sure that the features offered are aligned with the operational expectations of the company. If you process a lot of phone calls on a daily basis from your customers, the system should have the bells and whistles required to please your customers. Call transfer, conversation recording, multiparty lines and conferences, night servic...

By Chavella Kelly The telephone is a basic communication tool in business. In fact, it is quite common even for small and medium size enterprises to have their own PBX trunk. This business phone system provides local interoffice communication among geographically dispersed offices. Aside from that, it also routes long distance calling that is coursed through the local telecommunication company. Converging Voice and Data In the mid 90s, it was quite fashionable among IT strategists and planners to talk about the union of voice and data. For a while, this convergence only meant a physical aggregation of phone lines and data lines in one socket. People still needed to get a separate telephone and PC on their desktop. Over time, however, this evolved into a kind of hybrid interoperability between data and voice, rather than the true convergence promised in VoIP telephony. The major telco grade business phone system suppliers were one in coming out with IP PBX machines that incorpor...

By Chavella Kelly The advent of modern technology has completely revolutionized the way business is conducted. For one, it has ushered in the era of online money-making ventures and home-based businesses. These start-ups typically have just a small team. However, with the right marketing and communication tools, these small companies can definitely grow. Those who have the budget from the get-go usually invest in small systems, knowing full well of its many advantages. Business Phone Features Through VoIP, small businesses can drastically cut costs in customer service and marketing by this simple investment. Small business phone systems specifically cater to micro enterprises and offer both traditional and VoIP phone systems, depending on the customers' needs. The wide array of features is impressive. The list includes auto attendants, voice mails, and ring groups. Some companies offer a Private Branch Exchange (PBX) System, which allows up to 64 phones to connect but with t...

By Ma. Aprilette Sulib When planning to get a business phone system, it is best to choose wisely. Selecting a business telephone system purely depends on the size of your company and the number of phone line extensions required. In today's modern world, the best business phone systems have turned out to be an utter necessity in every organization. Presently, there are primarily three varieties in the market place: Private Branch Exchange systems (PBX) Voice Over Internet Protocol (VOIP) KSU-less mobile phones. Each system is equipped with numerous features and can support various numbers of stations to suit your needs. Various Business Phone Systems Key phone systems are primarily operated by a system called (KSU). This comes with features that are not readily available in ordinary telephones. It allows a user or an individual to make a call towards another phone line extension within the same office at the same time, allowing only one individual or user to hold the ph...

By Hamish Jones The purchase of business phone systems seem to be cyclical. Working in the telecommunications industry like I have for a long time, you see cycles come and go. We know that people are coming up to the stage where they look at their big telecommunications infrastructure- many businesses are looking at upgrading their business phone system now. What we have seen though is that many businesses do not fully understand what benefits they can get from upgrading and what they can look at from particular PBX systems. Here are 6 new features that you need to know about. Your new system should be: Scalable and easy to modify- Older systems generally were not scalable to any great extent. New systems are scalable and can be more easily modified as your situation changes. As your company grows and as technology changes in your business one thing will stay the same- you will be able to keep the same phone system! Future Proof- As internet speeds increase, telecommunications ...

By Steve Mike Levy When it comes to the most integrated business in the communication field, business phone or, sometimes called office phone systems are at the top. When you have this, you can link to fax machines, internet as well as phones. Aside from that, business phone systems enable message sending and receiving long distance calls from all parts of the world. Standard features are also at stake to office phone systems. Examples of these are caller ID, remote access, call forwarding and call waiting options. Of all the features of business systems, the auto-attendant feature aspects are some of the best. When the callers are making a call, voice calling options are there for them. The information contained in these options is the instruction about the numbers to press. These numbers will allow you an easy access to the specific department where you want to connect with. Auto-attendant is also very effective in small scale businesses. Once callers connect with them, their fir...

By Guillermo J Ortiz When it comes to finding a way to increase productivity in your office, you may find that a business phone system is one of the best tools to use. There are many business phone systems that you can use, and you will find that nearly all of the various type of phone systems will enable your operations to run more smoothly. One of the best things about getting a business phone system is that you enable your workers to be much more productive from the comfort of your office. Even if you are a business that only focuses on working online, you will find that having a phone will allow for far more work to be completed easily. Here are some of the ways this setup can increase your productivity: Rather than having to depend on your clients answering their emails, you are able to solve any issues in a timely fashion simply by picking up the phone and placing a call. You are able to ensure that your business can always stay in communication with each other in order t...

By Steve Mike Levy With retail business phone systems, there are certain phone system features you will find invaluable. There are a plethora of choices available today, but the key is to figure out what you want and then have those features included at no extra charge. What you should look for in systems for retail businesses are those that offer the most value based upon your particular needs. Your own needs will determine what features are best for you, but these phone system features will: · Save you time · Increase revenue, and · Facilitate and help maintain customer relationships Regardless of your situation, business phones exist to help you run your business most effectively no matter how big or small you may be. Here are just a few features you may want to consider: Voicemail Voicemail lets you capture messages from customers even if it's after business hours. You can call customers back once you are open again, and you won't lose business simply becaus...

By Jesna Jamal There has been a tremendous change in the business arena over the past few years. The accelerated growth of technological advancements leads to a new idea of global village where people from different geographical areas appear closer to each other. One of the appreciable achievements of technology in the telecommunication platform is the business phone system. It has brought a revolutionary change in the overall dimension of the business world. Today, the business phone systems make use of the VoIP technology where internet is used for communicating across international borders so that it keeps a dynamic connectivity between the business people all the time. With great features, it is now an inevitable factor for the growth of many businesses nowadays. In other words, we can simply say that it has opened new doors of opportunities for the people to communicate and establish connections in the global marketplace. While analyzing the functions and system capabilities...

By Steve Mike Levy Small business phone systems have come a long way in a relatively short period of time. No longer do you have to pay a lot of money to install cumbersome, expensive systems - and yet, you have access to more flexibility, more features, and better sound quality than ever. Characteristics of today's small business telephone systems · Extremely flexible With traditional analog (landline) systems, you had to decide what features you wanted and then have the phone company add them, usually at significant cost feature by feature. A tech had to come out to your business, and actually physically change your setup or make other adjustments so that those features could be added. That's not true with today's Internet-based telephone systems. Called "voice over Internet protocol" or VoIP, the Internet has made installing and upgrading small business telephone systems very easy indeed. You'll usually have to have an initial session with a tech ...

By Steve Mike Levy Cold-calling, prospecting, surveys, and market research all have one thing in common these days - they require a superbly organized outbound telemarketing. Therefore, they require superior business phone system features that will get the maximum amount of calls out in the least amount of time. Efficiency is key for outbound telemarketing. Below is a brief overview of the best business phone system features that are needed for a smooth outbound telemarketing operation. There are many systems that offer some of these features, if not all, so it's important to choose the one that offers these at the best price, or pick and choose which features would be best for the business. Call-List Filtering & Do-Not-Call Compliance Perhaps one of the business phone system features that's more than just nice to have is the ability to filter out those who have opted out, and those who are on the Government's Do-Not-Call list so that they are not disturbed (and...

By Courtney Frazier Since the telephone was invented, it has been a great help to business owners. It allowed them to be in touch with their customers wherever they may be located. It has brought convenience to both them and their customers. It has helped bridge the communication between customers and clients. It has closed the gap that was set by distance. How can a business keep running smoothly if calls just pour in and there is only one phone to handle it all? Business phone systems have been a sort of backbone of small businesses. It has helped them become more successful in their business. Always Keep the Phone Line Open Always keeping the phone lines open for the customers is vital. Having only one phone has been a problem for some businesses. No one wants to hear a busy signal. In some cases, having more than one phone solves the problem but in terms of profit, not so much. There are other options on how to solve this problem. Get a Beneficial Phone System Get a sys...

By Grant M Mitchell Business phone systems are an integral investment when setting up phone systems for small offices. Company communications are a key to success and as such it is very important to stay up to date with the latest technology and trends. For instance a voice over IP business phone system can save your company lots of money over time. Now that most IP based phone systems have proven to be an increasingly reliable way of communicating, it makes sense for a small business to utilize this tool effectively. Additionally the actual hardware in phone systems for small offices has improved; this is both important for functionality and also sending the right messages. You want your office to look professional because in business clients will generally make a first impression of your services when they are in your office based on the feel they get. As with your personal appearance, your office needs to look professional to project the right image of you and your company. Proper...

By Condredge Dole Providing healthcare service is a round-the-clock business that requires constant communication between patients and their doctors. Emergencies can arise unexpectedly and patients need their doctor's services to be possibly accessible at all times. Business phones are an important purchase that almost every healthcare business should consider nowadays. These phones allow accessibility between patients and their doctors in the most convenient way possible. Business phone systems are especially convenient because they allow callers to avoid the hassle of being incorrectly routed or disconnected. Disconnection issues can be a detriment to any doctor's office and this problem can be avoided completely by the use of this system. Therefore, business phone for doctor's offices are a necessity and not a luxury after all. Business phones will allow all patients and other doctor's office callers the ability to gain access to an individual instead of having t...

By Dave Simpson It may not be really necessary for the individual that he stay technologically up-to-date. For businesses though, it may be key to their ability to reach new markets, new audiences. "The latest technology to reach out to new audiences" - we're talking about a business Facebook page, right? Not exactly. Now how long has it been since you've looked at your phone system? It may be hard to believe it, but a modern small business phone system can really help bring new customers in the door. What are we talking about? Let's take a look. The kind of features that a small business phone system provides, can depend in considerable degree on what the phone service provider actually supports. These aren't just hardware features, often. When you set out to look for how you might bring these features in to work for your business, you need to start with your phone service provider. To start with, consider the auto attendant feature that phone systems h...

By Condredge Dole No matter how technologically advanced we become as a society, the business phone will never go out of style! Having the right business phone system can enhance your profits. Setting up a business phone system the right way the first time can help you avoid losses. Everyone makes calls to some sort of business at least once a week and most people will judge their experience with that business on how well their phone system worked. A faulty system can cause your clients and customers frustration that can sour your relationship with them. Points to Consider You business phone is your lifeline to your customers, clients, suppliers and future business associates, so making sure you have the right system in place that will represent your business is very important. Many businesses use the automated answering centers that route calls for them. Everyone is familiar with these systems, the press 1 for such and such systems. They are time savers for the business and al...

By Liz Servito The following are the three main types of business phone systems, as well as some helpful guidelines to follow when selecting a platform for your business. Types of Business Phone Systems 1. Voice over Internet Protocol (VoIP): This phone platform needs the Internet in order to operate. It works well for a smaller business where only several voicemail systems and phone lines are used. To have high quality phone calls with little disturbances, you'll need a sufficient amount of bandwidth. 2. Private Branch Exchange (PBX): This system could deliver the needs of most medium and big business companies. One of the main features of a PBX system is the switching equipment, that allows you to route phone calls to outside lines and to different employees. This platform could help with organisation and is great if your business has more than one department. Because PBX systems include an auto-attendant feature, it could minimise many complications and connect callers...

By Marc-Eddy Drouinaud Jr Business phone systems A few decades ago, businesses used to have landline phones with as many phone lines as the number of users. Soon, these were replaced by expensive but technologically advanced PBX or PABX business phone systems which were, in a way, the private networks of each business. With these phone systems, a limited number of phone lines could be used by a large number of employees. But these systems needed constant maintenance and constant upgrading. The last two decades have witnessed huge technological advancements in the field of telecommunications. As businesses grew in size at a phenomenal pace, so did these systems. Today, advanced businesses use these types of systems because they have proven to be a great asset. These systems use what is called VOIP, which is voice over internet. Here, the phone call is transmitted over an IP network such as the Internet. In addition to the usual voice telephone, it has many other features also. ...

By Ken Marlborough A dependable phone system is a must for any business operating in the market today, whether it is a big, medium, or small corporation. When choosing the right system for your small business, it is essential that you acquire one that can be readily installed and configured to suit your operations. Right now, the suppliers of small business phone systems offer features that can be found in those phone systems used by big corporations, without the prohibitive prices. Of the three kinds of business phone systems obtainable in terms of extension lines, the KSU-Less system is more suitable to small companies that function with not more than ten extensions. In some cases, depending on the available features required for its operations, a small business might also use Key systems or Private Branch Exchange (PBX) systems. However, these options are not advisable, especially with the larger investment required, which is not a characteristic of a small business. The wisdo...

By Ken Marlborough An integral part of any business endeavor is to have an efficient and reliable business phone system. Since customer service is the name of the game nowadays, it is important to have a phone system that will make it easy for any company to reach out to its target clientele. An effective business phone system is one that benefits both the company and its customers, so that one can easily get in touch with the other without encountering any problems. A complicated phone system, such as one that provides several automated choices, will surely make a potential buyer move on to another company that is less complex. Currently, the available phone systems can be classified into three main kinds: KSU-Less phones that are more suitable for small businesses, Private Branch Exchange (PBX) systems that are more appropriate for large corporations, and Key systems, which serve as the middle ground for the first two types. For a start-up company, it is essential that you sele...

By Ken Marlborough Whether it is a small or large business organization, a business phone system has become a basic necessity. Rather than an ordinary phone system, today organizations demand a business phone system with advance technology that will help to increase productivity and improve customer service. High-end business phone systems are the outcome of the increased demand for phone systems with cutting-edge technology. Voice over internet protocol (VoIP), voice processing and computer telephony integration solutions are some of the innovated technologies in business phone systems. Commonly, these innovate technologies are highly beneficial for companies that make extensive use of the phone. With its ability to support integrated voice and data applications, VoIP is considered the best alternative to the analogue telephone connection. Through this technology, employees can make telephone calls and send faxes over IP-based data networks between branch offices. But the most s...

By Ken Marlborough A business phone system consists of multiple communication devices connected to each other with wires. Installing a phone system becomes very easy if users are able to find used phone system wirings and other components from an old business phone system. In case they are unavailable, users need to purchase new set of wires compatible with the business phone system and use it for connecting different communication devices. Connecting ten to fifteen local phones via a business phone system may require the same number of wires that need to be cut and connected according to their color. The standard connection requires connecting green with blue, red with blue having white strips, black with white having orange strips, and yellow with orange having white strips. Different types of tools are used in this process such as wire strippers, long-nose pliers, a screwdriver, and a wire-cutter. Users should make sure that all the wires are firmly secured between the screws ...

By Surender Singh The business phone systems have proved to be a boon to the different types of businesses and especially to the small business set ups. It has in fact become an absolute necessity for all business organizations. Buying a business phone has become one of the most important investments made by all the business establishments. They are the most convenient and easiest mediums connecting businessmen to their clients. The business phone systems make it easier for organizations to handle the phone calls by reducing the expenditure on calls. These phones are easily installable also. Their prices have reduced to certain extent too. Due to the reduced prices, now the small business organizations can also afford to install the business phones. By investing in a good business phone an organization can increase their efficiency and productivity. A good system will help the organization to maintain better relationships with their business associates and customers. It will also...

By Surender Singh The installation of business phone systems in a business organization has become a must to improve the productivity, no matter how big or small the business organization is. Installing a business phone system helps to maintain a hassle free communication between the organization and all the important individuals, both within the organization as well as outside. A business phone system provides complete customer care solutions too. There are a number of business phone systems available in the market with different features such as auto attendant, call recording, call forwarding, caller groups, email integration, call reporting, unified messaging, access for remote workers etc. There are four different models of business phone systems. An organization can choose a business phone system based on the size of the organization and the number of extensions which will be required in the organization. The four business phone models which are available in the market are k...

By Zaibatt Zaki A common belief among the recently set-up businesses and the small size businesses is that, business phone systems are not of any use for them. The misconceptions such as, these phone systems are very costly and do not have feature which are useful for small sized businesses, are the factors creating such kind of belief. However all the above mentioned concerns are not true and these phone systems are as useful and beneficial for the small sized organizations as for the big ones. There are different kinds of business phone systems available in the market with a wide variety of features. Some of the most common features which are available with almost every kind of phone systems include voicemail, extended voicemail, call forwarding, rollovers etc. However, due to a number of features available with these phone systems, it at times becomes difficult and confusing for a business to decide which features will prove useful for the business and which phone system should ...

By Garret Lloyd Your business phone system is very likely to be the first point of contact your customers have with your business. Communication is a vital ingredient to every business without which your business cannot grow. While making the choice, it is important to keep the scalability of the system in mind. When your business grows, your business phone system also has to grow. A little money spent in the beginning can save you a lot of money later on when it comes to upgrading your system. Benefits of Business Phone Systems With only a few phone lines, you might just be sending out the wrong signals to your customers - in the form of a constantly busy tone. A business phone system, on the other hand, would be able to direct waiting calls to voicemail and direct customers through simple menu commands in the form of prerecorded messages, connecting them to the appropriate person or department. The system can do this for multiple calls simultaneously, ensuring that the phone ca...

By Tina Stinpa You should definitely get a digital phone, as opposed to an analog system. Refurbished phones can help you save money as well. Just make sure that each refurbished phone is a 2 line phone, because your phones must be able to handle multiple incoming and outgoing calls at once. Make local phone calls with any of your two line phones. With your 2 line phones you should look into telephone VOIP phones. Larger multi-line systems, such as the NEC telephone systems, are great if you have a larger office and need large office telephone systems. Your digital system will cut down on your phone prices because your IP telephone doesn't require separate phone lines coming from the PBX telephone carrier. Your business telephone program will have an office telephone that will work as a local telephone and a two line phone when needed. You should look into the NEC phone, the Toshiba system, and the Cisco phone system as options. Many people argue that a system as VOIP is no...

By Ileana Limon The type of business management that a boss works on gives him/her just 2 results: excellent and poor. Apparently, effective management are generally handled by managers who have ideas and suggestions in mind that when applied take a while to see outcomes but pay off the wait and the hard work in the long run. On the contrary, there tend to be a ton of poor supervisors who have ideas that they carry it out right away and provide results that may paralyze a company even in just a short period of time. Here is a good illustration that may help you picture out excellent and poor management. The thing is, a business phone system is an integral component of just about any business organization. The purchase of such system is one of the business' biggest investments considering that phones today are generally the easiest and most convenient methods of connecting entrepreneurs with their clients. As a manager you've got to make certain that your company has this so...