By Dave Simpson
It may not be really necessary for the individual that he stay technologically up-to-date. For businesses though, it may be key to their ability to reach new markets, new audiences. "The latest technology to reach out to new audiences" - we're talking about a business Facebook page, right? Not exactly. Now how long has it been since you've looked at your phone system? It may be hard to believe it, but a modern small business phone system can really help bring new customers in the door. What are we talking about? Let's take a look.
The kind of features that a small business phone system provides, can depend in considerable degree on what the phone service provider actually supports. These aren't just hardware features, often. When you set out to look for how you might bring these features in to work for your business, you need to start with your phone service provider.
To start with, consider the auto attendant feature that phone systems have these days. Not only can a feature like this help by cutting down on the amount of time that customers end up having to wait when they call, you can make calls within the office much more time efficient too. An auto attendant feature, otherwise known as a phone tree, can offer people who call the company, a range of choices for where they need to be directed. It helps save money, because the system reads out all the possible extension choices there are and it doesn't need an actual person manning the phone.
When customers and other people call a business, there may not always be someone there who has the time at the moment to take their call. As such, the ability to place callers on hold or to transfer them to another extension, tends to be very important. They call this "call management", and it really simplifies things to have this feature.
Business calls are rarely just ever between two people anymore. There are usually multiple people who wish to share a single call. A conference calling phone system should be considered absolutely essential to a small business phone system, especially at times like this when to not have to access to this feature would brand a business as out of touch.
Of course in this day and age, you might expect that any phone would have the popular caller ID and speakerphone features; but these cannot be taken for granted and a small business phone system somehow. Lower end phone systems often try to cut corners by taking out the display of the speakerphone. These are important simply for the reason that caller ID tends to help employees place a call better, and a speakerphone system can be very convenient in a conference.
A good quality phone system is just one of the many things that Active Interiors - the leading Aberdeen office equipment suppliers can provide. Visit the website for a full range of design services, office equipment, office furniture and consultancy services tat they offer.
Article Source: http://EzineArticles.com/expert/Dave_Simpson/220101
It may not be really necessary for the individual that he stay technologically up-to-date. For businesses though, it may be key to their ability to reach new markets, new audiences. "The latest technology to reach out to new audiences" - we're talking about a business Facebook page, right? Not exactly. Now how long has it been since you've looked at your phone system? It may be hard to believe it, but a modern small business phone system can really help bring new customers in the door. What are we talking about? Let's take a look.
The kind of features that a small business phone system provides, can depend in considerable degree on what the phone service provider actually supports. These aren't just hardware features, often. When you set out to look for how you might bring these features in to work for your business, you need to start with your phone service provider.
To start with, consider the auto attendant feature that phone systems have these days. Not only can a feature like this help by cutting down on the amount of time that customers end up having to wait when they call, you can make calls within the office much more time efficient too. An auto attendant feature, otherwise known as a phone tree, can offer people who call the company, a range of choices for where they need to be directed. It helps save money, because the system reads out all the possible extension choices there are and it doesn't need an actual person manning the phone.
When customers and other people call a business, there may not always be someone there who has the time at the moment to take their call. As such, the ability to place callers on hold or to transfer them to another extension, tends to be very important. They call this "call management", and it really simplifies things to have this feature.
Business calls are rarely just ever between two people anymore. There are usually multiple people who wish to share a single call. A conference calling phone system should be considered absolutely essential to a small business phone system, especially at times like this when to not have to access to this feature would brand a business as out of touch.
Of course in this day and age, you might expect that any phone would have the popular caller ID and speakerphone features; but these cannot be taken for granted and a small business phone system somehow. Lower end phone systems often try to cut corners by taking out the display of the speakerphone. These are important simply for the reason that caller ID tends to help employees place a call better, and a speakerphone system can be very convenient in a conference.
A good quality phone system is just one of the many things that Active Interiors - the leading Aberdeen office equipment suppliers can provide. Visit the website for a full range of design services, office equipment, office furniture and consultancy services tat they offer.
Article Source: http://EzineArticles.com/expert/Dave_Simpson/220101