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VoIP Reviews for Small Business Phone Systems

By Mike Dolan
VoIP reviews for small business phone systems is a guide to help you decide what's right for your business and how you can tap into new technology to save money, gain control and increase efficiency.

No matter where you travel you can't get away from hearing about VoIP, it's all around us. As businesses struggle to survive, let's look at how technology and VoIP can help.

Many companies are moving away from traditional T1/PRI's and moving to SIP trunks. In the past T1/PRI's have been somewhat expensive to utilize. They offer some advanced features over POTS lines such as caller ID included, direct inbound numbers, reduced per minute cost and faster call processing. The down side is that you can only order them as a full 24 channel circuit. They come with a high monthly charge just to have the circuit in place, which is mileage sensitive, directly relating to pricing. So an organization needs to be able to justify a large amount of traffic to offset the large monthly access fee.

With IP trunking coming into play it offers even more features at a "buy as you need" model. Some features include: automatically redirecting calls if your equipment should fail or you lose power, the ability go log onto the web and take control over ringing, forwarding, overflow management along with other user-friendly features. Most companies will see an immediate reduction in cost moving from a voice T1 to SIP trunks.

A constant battle with voice T1's are reliability: how often they go down and for how long. SIP gives the control to redirect or to have the intelligence to automatically redirect the call somewhere else.

So far we've been discussing VoIP solutions to enhance your current phone system. With a "hosted" phone system you still get all of the benefits we just discussed plus a lot more. It still uses the same SIP or VoIP technology to deliver the lines but your phone system is no longer your responsibility to maintain. You're basically paying to use cutting edge technology at a very affordable monthly cost.

All of these solutions can immediately affect the bottom line. In addition, technology creatively implemented can offer growth capabilities, increased efficiencies and productivity, an opportunity boost customer service along with enhancements in many other areas.

This is just the tip of the iceberg when it comes to VoIP for business phones systems. As each business is unique and has different needs, business VoIP has many unique applications to help. To find a qualified dealer to further help you through the process, try http://www.ideacom-nj.com

For more solutions to help your business save money or to maximize your growth, go to http://www.ideacom-nj.com

Article Source: http://EzineArticles.com/expert/Mike_Dolan/381980

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