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Just What is a Small Business Phone System?

By John A Darby
What exactly is a small business phone system? Well, that's a lot trickier question than it may appear at a first glance!

A small business's telecoms system or a small business telecoms system

This isn't just a play on words - it cuts to the very core of the nature of modern business telephone systems.

In practice, the size of your business may give little or no guide to your requirements for a phone system that will support your operation.

If your business consists of only two people and a modest turnover but you're engaged in high-tech business operations, then you may need a very sophisticated phone system to deliver you the maximum business advantage.

By contrast, you may have 100 employees and a very large turnover, but if your business is essentially labour intensive and not technically demanding, then a relatively basic function telephone system may be ideal.

Positioning for success

The key point involved in selecting a small business phone system is to understand the nature of your business, its vulnerabilities and its opportunities.

Then it is possible to start to map out how a phone system may be able to help by reducing some of the vulnerabilities while at the same time helping in the achievement of those opportunities.

Once you have a design in place, it's possible to see how that can be delivered.

Of course, it may not be necessary to purchase an entirely new system.

If your existing system is relatively modern and if a good telephone maintenance company under contract is supporting it, then it may be possible to enhance it to provide the new functionality required.

If it is too antiquated, then it may be necessary to bite the bullet and consider replacement.

If you do have to select a modern system, companies such as Siemens offer a range of systems that can meet your existing requirements while at the same time, offering you an upgrade path for the future - should things change.

Size doesn't matter

In all of this, a discussion as to whether or not your new business telecoms approach is either a large of small business phone system, really doesn't have too much meaning.

What's important is that the system provides you with telecoms support that you need and at a price that is sensible with respect to your financial position.

A small business phone system may be small in name only. Getting it right may make it a very large and critically important factor in your business success.

John A Darby is a Director of Telcare ( http://www.telcare.co.uk ) a customer-focused telecoms provider that can take care of all your business telephone systems needs, from giving advice through to installation and ongoing care and maintenance.

Article Source: http://EzineArticles.com/expert/John_A_Darby/608743

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