By Lesley Hansen Small Business Phone Systems - There are so many things to decide upon when setting up a new business: to work from home or rent an office and if this, then how much space will be required? Where and on what terms? What furniture will be needed? What computer equipment and what communications in terms of broadband and telephony? With regard to the latter, for small office phone systems, most people will tend to think in terms of a standard 'PBX'-based system with a number of extensions and desk phones but time taken here to consider the alternatives will be well worth the investment. In fact, you'll see that there is no need to make a capital investment at all. The challenge for the small or newly formed business is to give the impression of being an organization of substance, of providing service levels and standards of professionalism naturally associated with larger companies. This is particularly important with regard to call management and this i...