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By Jason Morris How a business presents itself to its customers has to be the single most important factor in its potential success. In days gone by usually your first contact with new customers would have been through your storefront or through word of mouth, passed on by other satisfied customers. In today's modern world, telecommunication plays an ever increasing role in reaching potential new customers. In the last few years the rate at which computing and telecommunication technology has advanced is simply astounding. With this increased rate of technological development comes falling prices for products that were once extremely expensive. This allows smaller companies to take advantage of features and services that were once only available to much larger and richer organisations. Once upon a time the telephone was the primary mode of communication, whereas now existing and new customers are able to reach you I a variety of different ways. This article will give a brief

By Max Bellamy Business phone systems are communication systems that all businesses need. They usually consist of handsets, interconnectivity and a host of host of features including hands free intercom, silent room monitoring, internal paging, caller I.D, etc. The system should work well with other equipment like answering machines, cordless phones, fax machines and computer modems. Basically. There are three kinds of commercial phone systems on the market today. They are the Key system, Private Branch Exchange (PBX) systems and KSU-less phones. PBX systems are suited for firms with over 40 plus employees and also suited for advanced functionalities. The Key system is suitable for a 5-40 employee firm. This system uses a central unit called as a key system to provide unique features like allowing users to make calls to another in-office extension. The problem with this system is that it is less customizable. Recent technological developments have blurred the distinction between PB

By Brian Gatza Choosing the right small business phone system can greatly enhance a business's efficiency, as well as reducing the cost of doing business. It's vital to have a strong comprehension of small business phone systems so your company doesn't pay too much or choose a system that doesn't have the ability to grow along with your business. This article will review different options and the things you need to consider when selecting a small business phone system. While on the surface, selecting a small business phone system may seem like an easy decision, it can either assist or obstruct your company's efficiency and professionalism. When choosing a PBX phone system, there are many things to consider. How many employees will need a separate extension and will they need voicemail? Will employees need to access the company phone system when they are away from the office? Will the company be expanding? A modular system is important for an expanding compan

By Laura J Solomon Choosing the right new and used small-business phone system for is one of the most important decisions you'll make for your business. The telephone is one of the easiest means of communication with your customers, partners, vendors and employees. You reach out to them; they reach out to you via the telephone. A phone system allows your business to connect to a public phone network instead of having each phone connect separately. Dealing with incorrectly routed calls, sudden interruptions, disconnections, or a plethora of bewildering automated options will only cost you time and money, cause frustration and hinder your relationship with your clients. Although small-business phone systems don't have all the bells and whistles that larger systems have, it is still important to consider the many factors that go into choosing the right system for your business. New and used small-business phone systems are widely available which means you are sure to find some

By Tamara T Field The Auto Attendant on your business phone system is the first thing your customers and business associates will hear when they call your company. You only have one chance to make a good first impression so you should always make sure you have a professional sounding Auto Attendant. For people who call your company frequently, you will want to make sure that your automated attendant process is efficient so that they don't waste time listening to your entire automated attendant script every time they call. The first step in creating a good automated attendant is to write a script. Then you will need to decide if you will record the greeting in-house, or have the greeting professionally recorded for you. If you are going to record the greeting yourself, select a person to record the greeting who has a friendly voice, can speak without stuttering or hesitating and can pronounce and enunciate each word and name clearly. Automated Attendant Greeting The first pa

By Graham Pratt When looking for a reliable business phone system Utah, it is important that you ensure that it has all the important features needed for the best service to be achieved. You thus need to be very specific in your search for this system. The system is very important and lack of some vital features may make it useless to you. The service for instance should have the voicemail function. This will ensure that all calls made will reach you even if you are not in the office. This function enables the caller to leave a message for you if you are not able to receive the call. It will ensure that all messages are taken in to record and can be listened to later. This means that every time will be work time for your organization Your chosen means should also have the caller identification function. This will put in you a good position of always knowing the caller before picking up the phone. You will thus be able to prepare yourself well for the caller end up getting useful